Up to €400pd – Support Manager – Hybrid working – Leading provider of innovative IT solutions, specializing in comprehensive support and service management for diverse, multicultural environments.

Support Manager? Want to work with a dynamic IT services company specializing in comprehensive support, service management, and innovative solutions for diverse global clients?

Great! Then read on and apply below!

As a Support Manager, your days will be varied and engaging, balancing between managing user support requests, conducting detailed database queries, and ensuring timely resolutions. You’ll work closely with both users and technical teams, utilizing your expertise in Microsoft SQL Server and Jira to troubleshoot and resolve issues. Regularly, you’ll participate in user acceptance testing and document your findings, ensuring the continuous improvement of services. Additionally, you'll develop and deliver training sessions, helping users to fully utilize applications. Communication and teamwork are at the core of the culture, making it an ideal place for those who thrive in supportive and diverse settings.

For this Support Manager role, you will need:

• Proficiency in Microsoft SQL Server, PL-SQL, and SQL Server Management Studio (SSMS)
• Experience with Jira for bug tracking and project management
• Experience in incident management and IT service management
• Analytical and logical problem-solving skills
• Ability to work autonomously and in multilingual and multicultural environments
• Good general IT skills
• Bachelor’s degree or 3 years of higher education

What's in it for you:

• Hybrid working model
• Competitive rates
• Full relocation to Belgium (Help can be provided)
• Chance to live and work in a thriving city in Europe

If you are a Support Engineer and this sounds interesting, please apply to this ad, and a consultant will be in touch within 24 hours if your CV is relevant!

Support Engineer – Support – Automation Tester

Up to €400pd – Support Manager – Hybrid working – Leading provider of innovative IT solutions, specializing in comprehensive support and service management for diverse, multicultural environments.

Support Manager? Want to work with a dynamic IT services company specializing in comprehensive support, service management, and innovative solutions for diverse global clients?

Great! Then read on and apply below!

As a Support Manager, your days will be varied and engaging, balancing between managing user support requests, conducting detailed database queries, and ensuring timely resolutions. You’ll work closely with both users and technical teams, utilizing your expertise in Microsoft SQL Server and Jira to troubleshoot and resolve issues. Regularly, you’ll participate in user acceptance testing and document your findings, ensuring the continuous improvement of services. Additionally, you'll develop and deliver training sessions, helping users to fully utilize applications. Communication and teamwork are at the core of the culture, making it an ideal place for those who thrive in supportive and diverse settings.

For this Support Manager role, you will need:

• Proficiency in Microsoft SQL Server, PL-SQL, and SQL Server Management Studio (SSMS)
• Experience with Jira for bug tracking and project management
• Experience in incident management and IT service management
• Analytical and logical problem-solving skills
• Ability to work autonomously and in multilingual and multicultural environments
• Good general IT skills
• Bachelor’s degree or 3 years of higher education

What's in it for you:

• Hybrid working model
• Competitive rates
• Full relocation to Belgium (Help can be provided)
• Chance to live and work in a thriving city in Europe

If you are a Support Engineer and this sounds interesting, please apply to this ad, and a consultant will be in touch within 24 hours if your CV is relevant!

Support Engineer – Support – Automation Tester