Up to €30k – Office based – 1^st line Support for an innovative exchange that leads the industry in securities trading, global cryptocurrencies, and digital asset exchanges! 

Are you a 1^st line support engineer who loves working within hyper growth global scale-ups? Love the idea of using cutting edge tech and being at the forefront of the evolution of the global crypto and digital asset market?

Great! Then read on and apply below!

In the 1st Line Support role, your typical day involves providing technical support to both internal staff and external clients, ensuring the smooth operation of the digital asset securities exchange. You'll handle troubleshooting for Windows desktop environments, resolving issues via remote desktop applications and help desk software. You'll also manage service tickets, improve processes, and support various technical needs across global teams. Your day includes communicating with all levels of the business, tackling IT problems head-on, and continuously learning new skills to enhance the infrastructure team's efficiency.

 

For this 1^st line support engineer role, you will need:

• Experience with Microsoft Windows Server OS, Linux, and Mac OS
• Knowledge of AWS
• General system administration skills (e.g., AV, monitoring tools, PBXs, firewalls, networking)
• Networking knowledge
• Relevant certifications (e.g., Microsoft, Linux, AWS, Cisco)
• Excellent problem-solving and communication skills
• Hands-on experience with Microsoft Windows Desktop OS
• Experience troubleshooting desktop applications
• Familiarity with remote desktop applications and help desk software
• At least 1-2 years’ experience in a similar role.

 

What's in it for you:

·        Competitive salary

·        Discretionary bonus

·        Company pension scheme

·        Comprehensive private healthcare scheme

·        Opportunity to be part of an entrepreneurial, fast-growing, and future-thinking company

·        Encouragement and support for personal career development and industry knowledge

·        25 days holiday, increasing by one day each year (up to 30 days)

 

If you are a 1^st line Support Engineer and this sounds interesting, please apply to this ad, and a consultant will be in touch within 24 hours if your CV is relevant!

1^st line Support Engineer – 1^st line Support – Support

 

Up to €30k – Office based – 1^st line Support for an innovative exchange that leads the industry in securities trading, global cryptocurrencies, and digital asset exchanges! 

Are you a 1^st line support engineer who loves working within hyper growth global scale-ups? Love the idea of using cutting edge tech and being at the forefront of the evolution of the global crypto and digital asset market?

Great! Then read on and apply below!

In the 1st Line Support role, your typical day involves providing technical support to both internal staff and external clients, ensuring the smooth operation of the digital asset securities exchange. You'll handle troubleshooting for Windows desktop environments, resolving issues via remote desktop applications and help desk software. You'll also manage service tickets, improve processes, and support various technical needs across global teams. Your day includes communicating with all levels of the business, tackling IT problems head-on, and continuously learning new skills to enhance the infrastructure team's efficiency.

 

For this 1^st line support engineer role, you will need:

• Experience with Microsoft Windows Server OS, Linux, and Mac OS
• Knowledge of AWS
• General system administration skills (e.g., AV, monitoring tools, PBXs, firewalls, networking)
• Networking knowledge
• Relevant certifications (e.g., Microsoft, Linux, AWS, Cisco)
• Excellent problem-solving and communication skills
• Hands-on experience with Microsoft Windows Desktop OS
• Experience troubleshooting desktop applications
• Familiarity with remote desktop applications and help desk software
• At least 1-2 years’ experience in a similar role.

 

What's in it for you:

·        Competitive salary

·        Discretionary bonus

·        Company pension scheme

·        Comprehensive private healthcare scheme

·        Opportunity to be part of an entrepreneurial, fast-growing, and future-thinking company

·        Encouragement and support for personal career development and industry knowledge

·        25 days holiday, increasing by one day each year (up to 30 days)

 

If you are a 1^st line Support Engineer and this sounds interesting, please apply to this ad, and a consultant will be in touch within 24 hours if your CV is relevant!

1^st line Support Engineer – 1^st line Support – Support